A very surprised and honoured Lorraine Dowling received a South East Radio/ Talbot Hotel Outstanding Achievement Award for March 2016. Lorraine dedicated much of her adult life promoting Co Wexford as a tourist destination.
A native of Canada, Lorraine grew up in Carlow. She studied in Spain for a year and following her return to Waterford, she met with Jack Walsh from South East Tourism who invited her to apply for a position in tourism.
Lorraine successfully combined teaching and tourism for the last 40 years, spending the summer months in the tourist office, until she left teaching in Carlow in 1989 and took up a full time position with South East Tourism/Failte Ireland to work and promote tourism in the Tourist Office at Ragslane Europort/Kilrane and Wexford. Over the years she trained many young people at the tourist office who have gone on to work in tourism and hospitality. When asked what her secret was to handling difficult customers, she answers, “always with a smile” She discovered that language is not really a barrier once you smiled and showed some encouragement.
Her biggest stand out moment was the opening of the Tourist Information Office on the Quay. Tributes poured in with Monica Crafton speaking about Lorraine’s involvement in the promotion of Wexford walking tours. A colleague thanked her for her huge contribution to tourism in Co Wexford, saying her positivity and enthusiasm shone through. There was never such thing as a bad day with Lorraine and that she has been a stalwart for Wexford Tourism.
She has always been passionate and proactive in promoting all that Wexford town and county has to offer to the visitors from overseas, the national visitor and our own native Wexfordians.
‘We are a wonderful destination – we have so much to offer culturally, artistically, musically – best restaurants, accommodation, food produce and above all welcoming and helpful people”.