Under Section 47(1) of the Broadcasting Act 2009, a broadcaster shall give due and adequate consideration to a complaint on one or more of the grounds specified in Section 48(1), made in writing by a person in respect of the broadcasting service provided by the broadcaster which, in the opinion of the broadcaster, has been made in good faith and is not of a frivolous or vexatious nature.
The following categories apply under the act: 48(1)(a) objectivity & impartiality in news; 48(1)(a) fairness, objectivity & impartiality in current affairs 48(1)(b) harm & offence (Code of Programme Standards) 48(1)(b) law & order 48(1)(c) privacy of an individual
Your complaint must be made no later than 30 days after the date of the broadcast. Please note that if your complaint relates to two or more related broadcasts, it must be sent within 30 days of the later or latest of these broadcasts.
When submitting a complaint b) harm & offence, complaints can refer to 'The BAI Code of Programme Standards'. This code details a range of factors that may be taken into account when determining whether programme material is harmful or offensive. The main headings in the Code are:
Content Principles 2.1 General Community Standards 2.2 Due Care 2.2.1 audience information & guidance 2.2.2 identification with characters, actions and personal circumstances 2.3 Protection for Children 2.4 Assessment - programme material shall be assessed in whoe and in context
Content Rules 3.1 Violent Programme Material 3.2 Sexual Conduct 3.3 Coarse & Offensive Language 3.4 Persons and Groups in Society 3.5 Factual Programming - News, Current Affairs and Documentaries 3.6 Children's Programming 3.7 Drugs, Alcohol and Solvent Abuse 3.8 Imitative Behaviour
A copy of the Code is available on the South East Radio website www.southeastradio.ie or from the Broadcasting Authority of Ireland
Details of Complaint
Please complete these details in full
Programme Title / Broadcast Item
Programme date: dd/mm/yr
Time of broadcast (if applicable)
Is the complaint an infringement of:
Please select relevant category
48(1)(a) Objectivity & Impartiality in news
48(1)(a) Fairness, Objectivity & Impartiality in current affairs
48(1)(b) Harm & Offence (Code of Programme Schedule)
48(1)(b) Law & Order
48(1)(c) Privacy of an individual
Please complete this section briefly, summarising the main points of your complaint (alternatively, you may attach your complaint to this form).
Date (form completed):
Complainant:
Please Complete These Details In Full
Surname
First Name
Mr. / Mrs. / Ms.
Address
Daytime Phone Number
Email (if applicable)
Fax Number (if applicable)
If hand delivering/posting/faxing this form, the complainant must sign the form here
Signature:________________________________
The personal contact details submitted are for use by South East Radio only.
Is the matter complained of the subject of any proceedings in a court of law in the Republic of Ireland?
Yes
No
To finish, please read through the above form to ensure all your details are correct.
Please post, e-mail or fax this complaint form to South East Radio. The relevant contact details are:-
Liam Dwyer Telephone: 053-9145200 General Manager Fax: 053-9145295 South East Radio Email: complaint@southeastradio.ie Custom House Quay Website: www.southeastradio.ie Wexford Town
