Making A Complaint
You must complete this form in full
Under Section 48(1)(d) Children’s Commercial Communications Code & General Commercial Communications Code of the Broadcasting Act 2009, any listener may refer a complaint to the BAI if they are unhappy about advertising / commercial communication content on an Irish licensed broadcasting service (both radio and television).
Your complaint must be made no later than 30 days after the broadcast.
If any member of the public is of the opinion that a programme or segment of a programme broadcast on our station has breached a provision of the Broadcasting Act 2009 or failed to comply with a provision of the BAI codes and is not satisfied with the station’s response they are entitled to submit their complaint to the BAI. This should be done within 14days allowing the time limit for the station’s response. Information on codes and the BAI complaints procedure can be found at www.bai.ie
|When submitting a complaint concerning a commercial communication, a complainant may refer to the Children’s Commercial Communications Code or the General Commercial Communications Code.
A commercial communication is defined as “any form of announcement on radio and television coming within the recognised character of advertising, sponsorship and teleshopping and any other form of commercial promotion”.
|General Commercial Communications Code
3. General principles and rules applying to all commercial communications (including the protection of the individual & society; offence, harm and human dignity; transparency; and assessment)
Children’s Advertising Code
1. Social values
The personal contact details submitted are for use by South East Radio only.
You can download the FORM HERE. Please submit on line, post, e-mail or fax this complaint form to South East Radio. The relevant contact details are:
South East Radio,
Custom House Quay,